How to Book Life Coaching

Made simple just for you.

Click on each service to the right to learn more and book  Life Coaching, Support Groups and the 5 Detox Barriers Program. Once you select a service, it will ask you to schedule a time for your appointment and then take you through our intake form. Once completed, you can submit your selections and it will book you in. You will be sent a confirmation email of your appointment. 

Have a coupon code to redeem? Just click the ‘redeem coupon’ button and it will calculate your remaining sessions. You can make your selections and book your appointments from this page.

Interested in learning about what Coach Jessica Elliott can do for you? Click on the highlighted text to find out.

Policies & Procedures

We want you to be well-informed.

Sessions

How to prepare for your sessions:

  1. Put yourself in a safe, comfortable and quiet environment for our calls.
  2. It is recommended to wear a headset or headphones with a speaker.
  3. Grab a glass of water or any other beverage to make yourself comfortable.
  4. It is advise to only have a pen, paper and your phone beside you — nothing else for the sake of distraction.
  5. Make sure you’ve come to your session with a topic to speak about. It may be something new, or we may might have been working on the same topic for the past few sessions. Give yourself enough time to really think about what will be the most useful to speak about during your session.

Mental Wellbeing

We want you to know that clients come to us in varying states of mental and emotional wellbeing. We understand that life can be a rollercoaster from day-to-day! As a result, we will assess where you’re at and where you want to be. This includes emotionally, mentally, spiritually and physically. In conclusion, if we feel that our programs would work best while you also see a counselor and/or psychological professional, then we will kindly suggest this.

Information received through LIFETOX is not intended to replace advice from medical and/or other psychological practitioners. Here at LIFETOX, we lean heavily into a future-thinking, result, action and accountability based methodology.

Rescheduling 

We require 24 hrs notice to reschedule a 5 Detox Barriers or Professional Coaching session. Please use this online scheduling platform to re-book your session. If we do not hear from you to reschedule your appointment within 24 hours of your session, we will charge a $50 CAD missed appointment fee and treat it as a cancelation.

Cancellations

If you have to cancel your 5 Detox Barriers or Professional Coaching session, we require a 24 hour notice and a fee may apply.

In the event of an emergency which prevents you from attending your session, please call, text or email us ASAP. We may wave our regular $50 CAD cancelation fee depending on the situation at hand. Of course, we try and be sympathetic as possible to personal emergencies that can arise.

We do not offer refunds on purchased in-full packages or 50% deposits. If you cannot complete coaching at this time, then we will put our sessions on hold for a period of three months. If we haven’t heard from you in the three month period, you will be charge the remainder of your package.

Support Group Cancellations

Your commitment to the LIFETOX Support & Educational Groups is important to not only you, but other members of your group. This process has a set start and end date, and it requires a specific number of people to a group. As a result, if you decided to cancel last minute, we will have to fit the next person in line into your former group. For this reason, there will be no refunds for multiple missed sessions or if you want to cancel participation in these groups at any point after purchase. 

Contracts

You will be sent a LIFETOX contract after purchasing your sessions. The contract is between you and LIFETOX and covers many topics. This contract must be signed prior to any Intro Session, Support Groups or Coaching sessions and we will not proceed with any of our services without it. Please email us directly if you have any questions or concerns in relation to this contract, email: coach@lifetox.ca.